GENERAL RULES

As a Bazarcom customer, you have the right to change the product(s) you have purchased through Bazarcom. However, in order for you to activate such right, the following conditions should be satisfied:

• You must submit an “Ex-change Request” within a period that does not exceed one day from receiving the product you have purchased. Requests submitted after two days from receiving the order it will be automatically dismissed.
• If you wish to replace the product(s), you are under an obligation to take care of the product(s) you purchased and to not take the tag off. You have to keep the product(s) in the same conditions you have received them in and in its/their original packaging. If you fail to do so, Bazarcom will not accept your “Change Request”.
• You understand that some products are not subject to the exchange policy. Whether the product is subject to the exchange policy or not, is indicated in the “product description”. Please make sure to read the “product description” before purchasing a product(s).

EXCHANGE FEES

• · When making a replacement request for the product that you received from Bazarcom for the first time, there will be not any replacement fees, but if you receive the new product after the replacement and a new replacement request is submitted, there will be 15 shekels as replacement fees.

HOW CAN I EXCHANGE Products?

1. Go to:
2. My Account.
3. My Orders.
4. Fill the “Exchange Form”.
5. Press submit.
6. You will receive a confirmation E-mail.
7. Our customer service will review your request and respond within one day from receiving the form.
8. Customers will be required to attach 3 photos (front-side, Back-side, product tag) of the received product in the exchange form.
9. We will cancel your original order, and submit a new order for the new product(s).
10. We will coordinate with Wassel for Distribution and Logistics Public Shareholding Limited Liability Company (“Wassel”)to collect the product you wish to exchange when delivering you the new product.
11. If there is a difference in price between the two products (the old product and the new product), then you will be asked to pay out the difference during the exchange process. However, if the difference between prices was less than the exchanged product, the extra money will be credited as "Discount Code” to your bazarcom account.
12. There is no Cash return.

CONTACT US

Customer should contact us within one day from receiving the order on one of these channels:

Facebook Messenger:m.me/bazarcomofficial

Email: Info@bazarcom.shop

Phone Number: 02-2947578

Whatsapp: 00972594266266