Shipping Service
DELIVERY LOCATIONS & TIME
Delivery time depends on your location. Below is the delivery location and timings.
- Ramallah (Center) - Customers should expect their delivery within 2-5 working days of placing the order.
- Nablus (North) - Customers should expect their delivery within 2-7 working days of placing the order.
- Bethlehem (South) - Customers should expect their delivery within 2-7 working days of placing the order.
- Hebron (South) - Customers should expect their delivery within 2-7 working days of placing the order.
- Jenin (North) - Customers should expect their delivery within 2-7 working days of placing the order.
- Tulkarem (North) - Customers should expect their delivery within 2-7 working days of placing the order.
- Qalqilia (North) - Customers should expect their delivery within 2-7 working days of placing the order.
- Jericho (Center) - Customers should expect their delivery within 2-5 working days of placing the order.
Due to control reasons, we are currently unable to provide delivery in Gaza . Alternatively, you can pick up your order from the offices of Wassel for Distribution and Logistics Public Shareholding Limited Liability Company (“Wassel”). Make sure to choose this option on the checkout page, you can also find the full list of Wassel’s offices here.
DELIVERY FEES
The rate charged for the delivery is NIS15 for orders below NIS99. Free Delivery is provided for any purchases over NIS99 unless otherwise stated.
ORDER TRACKING
Our system will automatically notify our customer when the status of the order is updated. This can be via SMS or Email notifications depending on the details you provided at check out.
To track your order:
- Check the order notification you received on your registered mobile or email address you provided upon registering.
- Click on the order link provided.
- It will take you to the order page to view your order status updated by Wassel.
Alternatively, you can always contact our customer service team to track your order:
Facebook Messenger: m.me/bazarcomofficial
Email: Info@bazarcom.shop
Phone Number: 02-2947578
Whatsapp: 00972594266266
DELIVERY SCHEDULING
We trust and rely on our service provider Wassel to deliver your orders to the preferred address. Wassel will contact their customers to insure your availability before arriving to the address. However, Wassel working hours are from 09:00 am to 16:30 pm. For demanding a specific delivery time, we recommend you to add a note after finishing the order mentioning the specific delivery time you wish. You can add a note by hovering over the cart icon on the top right corner of the homepage, then enter your order notes before checking out.
Alternatively, picking your orders yourself is always an option as mentioned in the previous section.
Please don't hesitate to get in touch with us to schedule your delivery or change your shipping information once you place your order:
Email: Info@bazarcom.shop
Phone Number: 02-2947578
Facebook Messenger:m.me/bazarcomofficial
Whatsapp: 00972594266266
MODIFY DELIVERY ADDRESS
Please contact us via the below customer service channels to request an update on your shipping address. Please update us as soon as possible to avoid any delay in communicating this to the carrier company:
Facebook Messenger: m.me/bazarcomofficial
Email: Info@bazarcom.shop
Phone Number: 02-2947578
Whatsapp: 00972594266266
DAMAGED ITEMS
In case of any damaged item, you have the right to either exchange or return the item. Check out how you can Exchange or Return your order.
Our customer service team is a click away and will happily serve you:
Email: Info@bazarcom.shop
Phone Number: 02-2947578
Facebook Messenger: m.me/bazarcomofficial
Whatsapp: 00972594266266
